Nurse Next Door Home Healthcare

Culture is our secret weapon
This is where we really stand out. Named a top employer both locally and nationally — we get the people business. You will not find another health care organization like us.

Our culture has made us a brand to be reckoned with. Culture is why we are becoming famous for our legendary customer service. Having a top culture will help you attract talent — because people will love working for you — and clients as a result.

We make it easy
Running a homecare business is challenging. It's highly administrative with a lot of employees who change schedules daily, servicing clients whose schedules and needs also change daily. And this happens 7 days a week.  It's no wonder so many home care business owners burn out before they can achieve maximum success. 

We handle the scheduling needs for you 24/7. You can rest your head on your pillow at night and not worry about the phone ringing. You don't have to spend your weekends scheduling — we want you rested so that you hit Monday morning fresh. You'll be able to focus on i>building your business, not maintaining it.

We are the ONLY company in the world that provides this service to their franchise partners.

Success guaranteed. Seriously.
We have been building our business for over 10 years. With 50 locations and the strongest brand in Canada, we have one of the best teams (if not the best team) in the industry. We are thought leaders in everything we do. To propel our expansion across the USA, we are introducing the Founder's Club.

The Founders Club is offered to our first 10 franchise partners in the USA, and comes with a number of special "perks". Some of these perks include:

1. A guarantee on your success.  We are so confident that our partners will be successful we are offering a 12-month, money back guarantee
2. One-on-one support from a founder of Nurse Next Door. Who else, with the experience of a national brand under their belt, can offer you this?
3. On-site launch support (in person, not on the phone)
4. State home care licensing support

We are fanatical about our support
When we launched our franchise system, we researched every great franchise company. We mapped out the ultimate support model based on our findings. Many competitors are woefully lacking in this area. Even the ones that are good at training often leave their franchisees alone once it's complete.

We also knew you couldn't learn this business in a 1-week training program. As a result, we developed our intensive business-coaching program.

When you join our family, you are assigned a coach. Your coach will walk you through the start up process step-by-step as you grow the business from start up to fully-operational. Once you have been operational for 1 year, the relationship evolves into more of an analysis of specific functions. Your call (now every 2 weeks) will delve into aspects of your business to help you get better.

Meet your Franchise Support Team:

• The Start Up Specialist — To help you through the first year of operations
• The "Grow Right, Grow Fast" Coach — To help the more seasoned partners transition from start up to building a more strategic business
• The Business Intelligence Coach — To help you focus on the metrics and financial performance of your business when you need it. (AKA the "help you make more money" coach)
• The PR professional — Dedicated to help you (and the brand) land media opportunities in print, radio, television and online
• The Analytics Team — To analyze your business performance and help you through key decisions as you scale your business
• The "Accelerate" Business Coach — For when you need that extra push and in-depth strategy to get you through a challenging cycle

This doesn't even include our founders and the support they will provide —try finding a company our size that does that!

Testimonial

"Really, it boils down to systems. The people at Nurse Next Door have built incredible systems that have helped make us so successful and we're definitely excited for the growth to come."

~ Chris Wilkinson, Nurse Next Door Franchise Partner

Founding Partners Program

Do you see yourself as a pioneer? Thought leader? Entrepreneur? Do you have what it takes to be the first to market?

Nurse Next Door is poised to expand rapidly across the United States, but it all starts with you. With our success firmly established in Canada (40+ locations and counting) we have put together a plan to propel our expansion in the US. Be one of our first 10 franchisees in the US and take advantage of these significant benefits through our Founding Partners Program!

Nurse Next Door is one of North America's fastest growing homecare franchise systems and is dedicated to building the premier homecare brand in the country. With nearly 40 franchise locations, this exciting business opportunity has proven to have a recipe for success.

The Nurse Next Door Difference

"Centralized call centre"
Our 'secret sauce' really is our centralized, 24/7, call centre which handles all of our franchise partners' scheduling needs across North America. This centralized call centre is the only one of its kind in our industry anywhere in North America and allows us to take on the majority of a franchise partner's administrative burden while they focus on growing their business.

"Award-winning employment initiatives"
Flexible shifts, an in-house companionship training program, a specially designed Mommy Shift, and an unmatched culture have all made Nurse Next Door an employer of choice and consistently the recipient of major top employer awards. These initiatives ensure our franchise partners have the ability to recruit the best caregivers in their local markets and offer unparalleled service to their clients.

"Unmatched leadership"
Nurse Next Door leadership, starting with co-founders John DeHart and Ken Sim, is unmatched in the industry. The co-founders have been listed as two of the Top 40 Under 40 in Vancouver and are recipients of the prestigious Ernst & Young Entrepreneur of the Year Award in 2006 as Emerging Entrepreneurs. A top-notch advisory board with key industry players helps to guide the strategic direction of Nurse Next Door. Chairman, Milton Wong, also Chairman of HSBC Asset Management Canada, leads the advisory board which also includes Cameron Herold, former COO of 1800GOTJUNK, Michael Drever, founder and CEO of CruiseShipCenters and Judi Richardson, a former Director of Marketing for Starbucks.

"A truly international brand"
Nurse Next Door has built a powerful national brand our franchise partners are able to leverage. Regular media coverage in some of North America's largest and most influential media outlets is making Nurse Next Door a household name across the country. Recent media coverage has included Fortune Small Business Magazine, ABCNews.com, CBC, CTV, the Globe and Mail and the National Post.

"Fanatical support"
Intensive and on-going support is part of the Nurse Next Door package in addition to thorough operational manuals. The 7-week start-up training culminates in an intensive 1-week hands on program at Nurse Next Door Head office. This is followed by regular weekly support from an expert business coach. Our fantastic support programs have ensured Nurse Next Door a place among the 2009 Franchisee Satisfaction Award winners – a program recognizing the top franchise systems in North America.

Nurse Next Door's support programs are designed for franchise partners with or without healthcare experience.

The Opportunity

Nurse Next Door is uniquely positioned for rapid growth over the near and long term. As the senior population in North America continues to grow dramatically, the pressures on our healthcare system become more apparent. Today, there are approximately 30 million seniors in the United States and this number is expected to grow by approximately 40% over the next five years creating an enormous demand for in-home care services. Nurse Next Door serves as, and will continue to serve as, an affordable solution for families and an excellent business opportunity for entrepreneurs.

Testimonial

"Really, it boils down to systems. The people at Nurse Next Door have built incredible systems that have helped make us so successful and we're definitely excited for the growth to come."

~ Chris Wilkinson, Nurse Next Door Franchise Partner